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Terms and Conditions

 

By accessing or using our website and services, including our eCommerce store in-person medical education training classes, or other services, you agree to comply with the following terms and conditions. Please read them carefully.


1. General Terms

  • By using our services, you confirm that you are at least 18 years old or have parental/guardian consent.
  • We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting.

2. Products, Services, and Training Classes

  • All descriptions, pricing, and availability of products and training classes are subject to change without notice.
  • We reserve the right to refuse service, limit quantities, or cancel orders and class enrollments at our discretion.
  • Enrollment in medical education classes does not guarantee certification unless all requirements are met.
  • We are not responsible for any consequences resulting from improper application of training materials.

3. Payment and Billing

  • All transactions must be completed using approved payment methods.
  • We are not responsible for any additional fees charged by your bank or payment provider.
  • Payments for training classes must be completed before attendance unless otherwise stated.

4. Shipping and Delivery

  • We aim to process and ship orders promptly, but we do not guarantee delivery times.
  • Shipping costs and estimated delivery times are provided at checkout.

5. Returns, Refunds, and Cancellations

  • Please refer to our Return Policy for detailed information on product returns, exchanges, and refunds.
  • Cancellations for training classes must be made at least 48 hours in advance for a full refund. Late cancellations may be subject to fees or may be non-refundable.

6. Intellectual Property

  • All content on our website, including text, images, course materials, and logos, is owned by [Your Company Name] and protected by copyright laws.
  • You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from your use of our services.
  • Our total liability for any claim is limited to the amount paid for the product or service in question.
  • Training classes are for educational purposes only and do not substitute for professional medical advice or training.

8. Governing Law

  • These terms and conditions are governed by the laws of Loreauville, Louisiana. Any disputes shall be resolved in the appropriate courts of that jurisdiction.

9. Contact Information

  • For any questions regarding these terms, please contact us at info@redfoxproducts.com

Return and Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we’re here to help.

Returns

  • You have 30 days from the date of purchase to return an item.
  • To be eligible for a return, your item must be unused, in new condition, and in its original packaging. Open products can be returned as long as they have not been used.
  • A receipt or proof of purchase is required for all returns.

Non-Returnable Items

Certain types of items cannot be returned, including:

  • Customized or personalized items
  • Gift cards

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • If your refund is delayed, please check with your bank or credit card provider as processing times may vary.

Exchanges

  • We only replace items if they are defective or damaged. If you need an exchange, contact us at info@redfoxproducts.com.

Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
  • If you are returning an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Contact Us

If you have any questions regarding your return, please contact us at info@redfoxproducts.com.

Copyright © 2025 Red Fox Products - All Rights Reserved.

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